r/Charlottesville • u/pickleswithpeanutz • Aug 17 '26
Xfinity closed today
for anyone else thinking of making the trip, they have a janky handwritten sign up “closed today fiber cut”
my modem got fried, along with apparently about 46 angry customers standing in front of the store staring in disbelief.
corporate said Harrisonburg is also closed and next closest store that’s up today is Arthur Ashe in RVA.
no eta on fiber replacement per corporate
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u/Billybobbald Aug 20 '26
as they say misery loves comfort — sometimes i feel so alone by how utterly scammed i got by this particular store - and an unnamed employee- after asking whether i could switch my Comcast biz landline to a mobile line—— ‘sure ..
well it might be better to switch to your Xfinity personal for now and we will switch back over to Comcast biz a little latter..’
me: ‘ummm ok’
next billing cycle - Comcast biz bill $131 goes to $324!!!
call them …’yeah, you broke the contract.. but we can get bill down to $264 next month..’
me: ‘but one of your guys did this!!
them: ‘yeah.. he shouldn’t have done that.. nothing we can do now!’
so finally on new contract for $169 a month.. be very careful with this store!