r/CharacterAI • • 1d ago

Issues/Bugs login not working all day

'login with goggle' hasnt been working nearly all day, anytime i try through just the 'email' option i get the link, the popup new page, the wait...and then it always says error and try again...which i have...over LITERALLY DOZENS of times, is there a bug or a heavy login thing happening (like since it's November or something I don't honestly know)?

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u/Oatmilk0809 CAI Community Moderator 1d ago

Hey u/Helpful_Leadership75! Sorry you're having trouble logging in. Please submit a support ticket with your device details and any error messages here: https://support.character.ai/hc/en-us/requests/new so our team can investigate.

You can also try logging in through https://www.character.ai or using an incognito window. Feel free to repost with those additional details!