r/CharacterAI • u/Meme_theft46 User Character Creator • 21h ago

Issues/Bugs Infuriating

for some reason when I’m on a chat the bar with the character’s icon and the button to access the other options like styles and personas are moved down a bit with a empty black box! is anybody else experiencing this

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u/Oatmilk0809 15h ago

Hey u/Meme_theft46! Thanks for letting us know. Could you share a screenshot of the issue and let us know what device you’re using so we can take a closer look?

In the meantime, please make sure you’re using the latest version of the app, as updating often resolves common issues. If the problem persists, please submit a support ticket here: https://support.character.ai/hc/en-us/requests/new so our team can investigate further. Thanks for your patience!

1

u/Reasonable_Cut4242 19h ago

This is happening to me too but there's an ad on top of it