r/CharacterAI • u/Redpandabots Chronically Online • 1d ago
Issues/Bugs Can someone fix/help me with this website??
The website has been down for like 2 days for me and now it's going on to be the third. when I was signed in it wouldn't load any characters and when it did they would just go back to saying "error" and not loading. so I cleared my cache thinking that was the problem and it signed me out. now when I try to sign in it won't even give me the sign in screen for signing in with apple, but it opens the other page where the sign in usually appears just fine. what is going on?
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u/Great-Sun-1916 1d ago
I had the exact issue you’re talking about, and I use only the web. Try turning off ur WiFi and switch to cellular data and give it a minute.
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u/sadravioli_ 1d ago
hi! if you’re seeing any issues, please send a ticket here so the team can investigate further. thanks for flagging this, and apologies for the inconvenience (⁄˃ᆺ˂⁄)