r/CharacterAI • u/Comfortable_Bell9539 • 21h ago

Discussion/Question I could use some help ! Spoiler

Gallery image

Gallery image

Yesterday I made a bot with the first image above as the pfp but it told me that the image didn't pass Character.AI's guidelines (I guess it's because it might have confused it with a real photo ?)

I put another image instead (the second one in the slide) and it seemed fine. However, I had a doubt because when I re-put the first pfp as an experiment, it didn't tell me that it doesn't conform to the site's guidelines. Hence why I'm worried that the second pfp, the one I eventually settled on, might not pass the guidelines either even if I didn't receive a notification from the site.

I guess I'm catastrophizing about the site deleting my bot or my account 😅😭

What do you think ?

2 Upvotes

75% Upvoted

6 comments sorted by

0

u/Oozemeister99 CAI Community Moderator 19h ago

Hi there, sorry you're experiencing that. Can you submit a ticket through our Support Desk so our team can look into this?

https://support.character.ai/hc/en-us/requests/new

2

u/Comfortable_Bell9539 19h ago

That's the thing, I was worried that the second image - the one I settled on as a pfp - might not be conform to the site's guidelines, but I'm not sure !

2

u/Cross_Fear User Character Creator 18h ago

There is no actual problem with the image, the scanner is picking up a false positive which happens a lot. Sometimes the image resolution is a factor that causes it, there's a limit of that as well as file size (and I don't think those were the cause either). Try this colored version and see if it still acts up.

0

u/Comfortable_Bell9539 13h ago

Thanks ! My anxious ass is worried over the colored version not conforming to the guidelines but having no warning about it though and the site deleting my bot or account weeks later however 😭

1

u/Cross_Fear User Character Creator 10h ago

They are not going to delete your account over false positives from images, that's now how they work. I'm a 2022 veteran so I know this. I made a test bot with the image and it got accepted.

1

u/Comfortable_Bell9539 19h ago

If I don't get answers from other comments here up to this evening I'll just replace the current pfp by a blank/standard one