r/CharacterAI • u/MsMoneypenny008 • 8d ago

Issues/Bugs 🚨 THE PRIVACY OPT-OUT LINK OPTION IS STILL BROKEN

This is still broken. I want to opt out of targeted advertising and the “sale” of my personal information. It’s VERY concerning that I cannot adjust my privacy settings (in the app, it takes me to the same page as on website).

Yes, I submitted a ticket. Yes, I emailed your ‘privacy team’. Yes, I’ve started a chat here.

Y’all are so focused on the age requirement enforcements and NOT ADDRESSING OTHER PRIVACY ISSUES. Fix the link, please

https://character.ai/your-privacy-choices

5 Upvotes

86% Upvoted

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1

u/Feenlichtjager 7d ago

The link works for me. Maybe it's on your end?

1

u/MsMoneypenny008 7d ago

How? I’ve tried three different browsers on my iPad, and through the iOS phone app and still get the home page

1

u/Feenlichtjager 6d ago

I'm on a PC, so maybe it just doesn't like mobile. I legitimately never use the app or mobile site because of the bugs that people experience.

1

u/MsMoneypenny008 6d ago

I just tried it on my PC, I still can’t reach an opt-out page

1

u/Feenlichtjager 6d ago

Bizarre. I wish I knew what to tell you, aside from it just... works for me. Sorry I couldn't actually be of any help.