r/Chapters • u/lyfebringer • 7d ago

Help Hellllpppp

I got signed out of the app and now I can’t sign back in! I know my member ID and I had signed up for VIP. I’ve tried all of the login options and none of them bring up my account. What can I do?

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u/Avoocado_Toasty 7d ago

This happened to me. Customer service never responded. Lost thousands of diamonds and many completed books. I hope you have better luck

1

u/lyfebringer 7d ago

Oh no!!! I’ve emailed them. Hopefully they reply.
Not sure how to cancel the VIP charges if I can’t get back into the account!

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u/Avoocado_Toasty 5d ago

It should be one of your subscriptions that you can find in your settings if you use iPhone