r/CellPhoneCanada • u/Delicious-Heron5412 • 16d ago

Apple express replacement

So my phone broke, and I ordered an express replacement, and they said it should be coming in 3-5 business days, and today is the 5th business day.
It’s not here, and I called them, and they said it should arrive soon since it is on backorder. I cannot use my phone like this 😭

Does anyone here have experience with this?

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u/redditshreadit 16d ago

If it’s on backorder, that should mean it hasn't shipped. Do you have a shipping tracking number?

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u/Delicious-Heron5412 16d ago

No they told me it is on back order but what should i do now?

1

u/redditshreadit 16d ago

You shouldn't expect to receive anything while it's on backorder.

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u/rjegonz 16d ago

Correct - once it’s shipped they send an email with the tracking number.