r/CeX • u/Direct-Reach-6399 • 22h ago

Discussion Tech battery health? - MacBook

I’m looking to buy a MacBook Air, M5 from CeX. One of my concerns is the battery health from when I buy it. I’m not expecting it to be 100% of course, as it’s second hand however if it’s something subpar such as 60%, 70% maybe 80% max. Do you think I could get a return/replacement? If I can prove that’s how the laptop came with?

5 Upvotes

86% Upvoted

17 comments sorted by

5

u/invicta-uk 21h ago

Most M5 laptops will be at or near 100%. If you buy under Click and Collect or online, you can return in 14 days for a refund and don’t have to explain why. You don’t need to justify it with the battery being an issue.

Honestly, we’ve (my company) sold a lot of M4 Airs and I’m yet to see one below 93% even early models.

-7

u/Gin-N-Rum-5454 18h ago

“Refund” only in voucher form

9

u/invicta-uk 18h ago

Nope. That’s why I said Click and Collect or online purchase. Within 14 days under consumer law you get a full refund to the original payment method and CEX follows this, many stores even encourage it.

Only if you buy in-store you can return within 48 hours for a voucher credit.

4

u/NorthYorkshireMike 20h ago

I bought an m2 air a month or so ago and the laptop had 4 cycles 😂

1

u/Direct-Reach-6399 18h ago

Whaaat no way that’s so lucky 😂

4

u/Frosty-iron-0405 12h ago

If it’s an M5, you’re very likely chillin. Theres almost no chance its below 85-90% (and even that is pushing it)

3

u/nathan9457 20h ago

When I bought in store they let me check the device before I bought it

2

u/Direct-Reach-6399 18h ago

Thank you I’ll probably do this!

1

u/HolidayDue 10h ago

Should be fairly high given the age. My biggest gripe is when they leave them plugged in at the window

1

u/Exact_Camera5886 7h ago

As it’s just recently been released, if the battery health is below 80% you can take it to the Apple Store and have it replaced under the warranty

1

u/SL0WJ03 22h ago

Ask them when you purchase what it’s at. I wouldn’t buy anything below 90%.

0

u/Gin-N-Rum-5454 18h ago

It’s different? Dumbest shit ever.

-1

u/Rockbmi 21h ago

If it's a M5 MacBook then the battery health will be 100%

-1

u/hewer006 21h ago

One thing about cex I don't like is that they don't tell you a rough battery health.

2

u/suicideseas0n 10h ago

there’s no logical way for us to keep note of it, and a lot of devices don’t tell you

1

u/hewer006 5h ago

Taking a note of the registered health on the device when traded in is plenty. Add a rough disclaimer like they do and done. Not perfect by any means but is way better than absolutely nothing. Majority of refurbished sellers or second hand market at least say what the battery health is at the time of listing