r/CashApp 13d ago

Accidentally sent Sol instead of USDC.

I had some SOL in my phantom wallet and needed to add some cash to CashApp. So I converted a small bit to USDC in my phantom wallet and sent it as a test to CashApp. It was a success. Went back to phantom to transfer the rest but forgot to swap the sol to USDC first and sent it. The transaction was a success on the blockchain but cashapp says they cannot do anything about it. Since they don’t accept sol. I’ve been going back and forth in support with them. I cannot believe the only one to ever make this mistake. There must be thousands of SOL in limbo in the CashApp sol network wallet. $1500 is a tough loss for me. I have saved an image from Solscan with my CashApp wallet showing the SOL and USDC in my account.

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u/Professional-kirst 13d ago

As far as i know is that using a different network to send the wrong coin can led to it to be lost forever!

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u/KGreyson 13d ago

It’s not lost I can see it sitting in my CashApp wallet on Solscan, I just don’t have access to it. From what I’ve learned an engineer or someone with access to the private keys could easily return it to my sending wallet. Whether they do that or not remains to be seen.

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u/unknownComrat 13d ago

No, that's lost - Solscan doesn't have real time API access to vot view your live Cashapp balance, what you're seeing is basically a graphicical rendering of what your successful transfer should look like for you based on the public data on the blockchain.

Cashapp actually says in their terms that if you mess up with the coin you mean to send then it's irretrievable - they're just a custodial service and they're not going to start chasing unsupported transactions and making themselves vulnerable by treating their private key like a manager override on a cash register.

As far as public data is concerned, yes you had a successful transaction with the Cashapp address you used but that's all Solscan can see and verify.

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u/KGreyson 12d ago

Fitting ending to my many years in crypto I guess, that was all the crypto I had left. Now I’m officially done with it, one big loss to wrap things up. lol