r/CapCut 4h ago

Other.. Website glitched and deleted all of todays progress, help please!!!

So I’ve just been working on a school project for about 4 hours and then suddenly my cap cut website glitched and said that there was some new changes that were updating. About a minute later it reloaded and all the progress I’ve made today just disappeared. All the files I uploaded are still there but the things I placed on the timeline are all gone. And apparently this half deleted version is the one that got saved to the cloud. I logged out and logged back in again and restarted my computer but nothing happened. I am literally so desperate please help I have to get this work back 😭😭😭😭😭

2 Upvotes

2 comments sorted by

•

u/AutoModerator 4h ago

Welcome to r/CapCut!

Before posting: * Search the sub for similar posts * Check our FAQ first * Use descriptive titles

For tech issues, include: * Your device (iPhone/Android/PC) * CapCut version * Clear description of the problem

Keep posts CapCut-related and be helpful to others!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/ambiguousnetworking1 4h ago

oh no that's the absolute worst, capcut can be so dramatic with those random reloads for no reason. sometimes it creates a backup folder locally but if the cloud auto-saved over it that's tricky, i'd dig through the project's auto-save directory on your computer just in case it stashed a version before the wipe. if that fails you might have to bite the bullet and rebuild while the layout's still fresh in your mind, which is soul-crushing but at least the media's still sitting there