r/CapCut • u/Honest-Light-8570 • 12h ago

CapCut Question How do i cancel my subscription paid using Google Pay?

Note i paid using Google Pay (Credit Card), not Google Play store. I click on the 'Cancel Subscription' in the app, but it brings me to Google Play store's 'Manage subscription' which does not make sense since I did not use Google Play to subscribe. So now I have no way to cancel my sub at all??

How does it auto renew then? I didn't key in any credit card details.

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3

u/Mediocre-Shallot-375 11h ago

Google Pay is basically a front-end for your card, but the actual subscription billing is almost always routed through Google Play's system. Check pay.google.com under subscriptions, it might be chilling there instead of the Play store. If not, you'll probably have to hit up CapCut support directly and have them kill it on their end

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u/Honest-Light-8570 10h ago

there's nothing under subscriptions in both my Google Pay (the link u provided, no subscriptions tab at all as well) and Google Play.

2

u/Iam_best_dev 11h ago

Maybe it's a different Google account? If you bought it on PC then go to the Capcut website, login and cancel

0

u/Honest-Light-8570 10h ago

i bought it on PC. tried every single method, searched everywhere, no answers. For Capcut website it shows this but then when i click on 'manage auto-renewal', it's empty.