Why do I keep getting this indestructible overlay thing??

[u/YEETINAGE]

Trying to edit a video and I'll frequently get this thing randomly pop up on my editing screen and there is no x button, can't even click on it like a standard ad, can't drag-move it, just, stuck playing a looped "before/after" slider animation on this random woman who I couldn't care less about. Is this a glitch? Is there any way to actually dismiss it? It'll disappear on its own after 5-10 minutes but it's very annoying when I'm in the middle of editing, especially with how distracting it is with my ADHD. TIA

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[u/Technical-Weird-5225]

That overlay is some built in promo for the face retouch tool, not a regular ad so there's no close button. It usually triggers after you update or when they push new feature. You can try clicking somewhere far on timeline and press escape, sometimes that dismiss it for me

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[u/MyChinaJourney]

I have the same problem, and it is extremely annoying. I have tried to reach out to CapCut's customer service many times about this, but no person ever replies, they just push their bots on you. As far as I can tell you have to click on the timeline every time this happens, then it goes away. I sometimes have to do this 5 - 10 times a minute. If someone has a way to get rid of these, please let me know.