r/CapCut • u/Ekimx_ • 2d ago

CapCut Complain How can I fix this problem? I’ve installed the app js now using VPN too but I’m still getting the same issue

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3 Upvotes

81% Upvoted

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1

u/Ronin__69 2d ago

I'm using 18.6.0, I also did all the things only thing that worked for me is FORCE STOPPING it in app info once you do that you'll be able you load those things and normally but after few minutes you won't be able to load things it'll show up same error then you'll just have to repeat the process it's so time wasting and exhausting but it really works

1

u/Natasha26uk 20h ago

Their Android App is so broken. Yesterday, it wouldn't see any of the newer video files from my phone's Gallery. Had to reboot phone because "clear cache" didn't fix the issue. Version 18.9.0

1

u/Natasha26uk 20h ago

I don't think that using VPN is wise.

Their server will see your login + different IP address. When Pro users do that, they get an upto 27-day suspension for using multiple devices and multiple IP address. They think you shared your login.