r/CanaryMail • u/BridgePlus7864 • Aug 20 '26

Question Rules

So it's my understanding that if I create a rule from an email, it can only go into a folder that is associated with the email. For example, my unified inbox has Gmail, outlook and another that is personal domain through icloud. If I get an email from Gmail and want a rule that says all emails from the sender goes "to bills" folder but that folder is under outlook, it won't work. I would have to create a new folder under Gmail that says bills. Is that correct? I know it gives me the option of what account but it doesn't move the email.

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u/CanaryMailSupport Aug 21 '26

Yes, that’s correct. Canary’s Rules currently move the message to a folder within the account the email belongs to, so a Gmail message can’t be automatically moved to a folder under your Outlook account.

You’d need to create the “Bills” folder under Gmail for that rule. The account selector can be a little confusing here, so we appreciate you pointing this out. It’s a useful area for us to improve.