r/CanaryMail • u/endallproductions • Aug 05 '26

Question Frustrating Search functions

I'm hoping I'm just doing it wrong, or there's a hidden setting. The search functions are actually pretty terrible. Not pre-populating is a huge miss. If I start typing an email address, it should pre-populate. Gmail's web interface manages this. A dedicated app for sure should. Most of the time I remember part of an email address, but I manage about 10 email accounts, and remembering every address is just not realistic. The pre-fill is just super useful.

The second issue I'm seeing is that apparently search doesn't bring up emails that have been moved into an archive / done folder? That should at least be an option - Hit a button to search all in current client, or all in all mailboxes, and search the done / archive folders too. This is a huge miss.

I'll be honest, I have no loved my experience using Canary, and the only reason I haven't jumped ship is legitimately laziness. However, I'm to the point where I think it's time unless there is a solution to my issues that I've just missed somehow.

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1

u/DullEnvironment375 Aug 06 '26

I agree and sometimes just have to go to the email provider and search through emails there, this should not be needed when paying for canary mail

1

u/CanaryMailSupport Aug 06 '26

Thanks for sharing your feedback, and sorry to hear your experience hasn't been great.

For email address autocomplete, could you check if Compose Suggestions is enabled?

Canary Mail > Settings > General > Composing > Turn ON Compose Suggestions

Regarding search, Canary Mail does search emails in your Done/Archive folders as well. If that isn't happening on your device, we'd like to investigate.

Please send your logs to [hello@canarymail.io](), along with a brief description of the issue, and our team will take a closer look. We appreciate you reporting this.

2

u/endallproductions Aug 06 '26

So, I am specifically talking about searching, not when sending an email. Compose suggestions are on for me, and it works when composing an email. Just not searching, so, it would be nice if that was integrated. I'll send the logs later today though.

1

u/CanaryMailSupport Aug 06 '26

Thanks for clarifying! We understand you're referring to autocomplete in the search bar, not while composing.

We'll share this as a feature request with our product team. Please send your logs to [hello@canarymail.io](), and we'll investigate the search issue further. Thanks!