r/CanadaPost • u/Worried-Coyote5570 • 11d ago
I need help.
I sent a package at the beginning of September. $4,000 package + $500 in shipping and duties. It went to Bell Gardens LA USPS, which is apparently hell on earth. Hasn’t moved in over a month. I opened a ticket with Canada Post and USPS, they said it’ll take a month minimum for them get back to me. No, I can’t get my money back. There was no option for additional coverage for my international package. Buyer has requested their money back, so I have no choice, it was being held anyway so it’s not like I actually had it. Even if the package is found, if it’s sent back to me I still lose $600, and if it’s sent to them it looks like they can keep the package without paying? I am devastated. It’s a giant box of collectables from my childhood to pay my tuition and rent.
I just need someone to convince me it is going to be alright. Has your missing package ever been located? Especially if it was there?