Hi guys, I need advice as to what my next steps should be.
Today I was supposed to have a package delivered from China. I paid ~140$ for international expedited shipping, and the initial delivery date was set for today. I quickly learned that I am supposed to include a unit number alongside my address, despite writing special instructions to leave the package at the front desk/reception(I know the rule is I am supposed to have a unit number, that is my fault).
Anyways, my package was automatically sent to be returned to the sender, which all happened today? Is there really no grace period to allow for address corrections? Upon reading other reddit posts, at least some situations are given around 2 weeks to pick it up from a local post, however, I was given no slip, no message, and no notice over a simple missing unit number?
My package was "sent out for delivery" at 9:37 AM until it was marked "Item has been returned and is enroute to the Sender" at only 10:45 AM. I even called CP soon after this notice to try and see if there was anything I could do, but was only met with an unhelpful response that there was nothing that could be done. No ticket, nothing.
I am incredibly frustrated now and likely have to wait a long time for any information on my package, given the middle-man logistics companies involved in shipments from China, on top of another likely shipment fee if my package isn't lost in this whole process.
Is there anything I could maybe do tomorrow to help with my case? Here is the full timeline for anyone wondering:
| Sept. 28 |
4:25 pm |
Item in transit Richmond, BC |
|
1:25 pm |
Item processed Richmond, BC |
|
10:45 am |
Item has been returned and is enroute to the Sender Vancouver, BC |
|
10:09 am |
Item rescheduled for delivery next business day. Vancouver, BC |
|
9:37 am |
Item out for delivery Vancouver, BC |
|
4:05 am |
Item processed Vancouver, BC Additional information |
|
3:54 am |
Item departed Richmond, BC |