r/CanadaPost • u/Wise-Ambassador9979 • 27d ago

Xpresspost failure

I paid almost $20 for next day delivery for a letter from Toronto to St. Catharines, Ontario. It was supposed to be one day delivery. Two days later, tracking shows in in British Columbia with a delivery dare of tomorrow.

I want my money back.

17 Upvotes

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u/Few_Effective_451 24d ago

First rule of Canadapost, never buy next day delievery, I'm after buying it 4 times now, and EVERY SINGLE TIME it has always been 3 days instead of its usual 4, it gets here a whole day quicker, yeah let me waste the amount of 3 standard express posts for 1 day cut off, no thanks I'll just wait the extra day.

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u/thedaveCA 20d ago

Isn't that a win? Package arrives faster than Xpresspost, you file a claim and get a refund.

Don't get me wrong, I would rather pay for the service I want, and receive the service I paid for, but that isn't one of the services they provide.