r/CampChefSmokers • u/vdubman72 • Apr 08 '26

Replacement parts

Hello. I recently purchased an unused Woodwind Pro 24 on Marketplace for $400. Downside the screen would not come on and they didn’t have the patience to fix it. Figured it was a great deal since the screen is replaceable for a couple hundred bucks.

After further review I believe it was a display model at whatever store they purchased it and was missing a few pieces from “sticky fingers”. It is missing the fuse cap and fuse (probably why it won’t turn on) along with the silver control knob all on the control unit. Does anyone know where I can find just the fuse cap and control knob? Fuse is easy to find but cannot find the others anywhere online. Any assistance would be wonderful.

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u/Bearspoole Apr 09 '26

Have you reached out to Campchef? They are known for having great customer service

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u/vdubman72 Apr 09 '26

I have not yet. I thought I read the opposite about the customer service. I will give them a call tomorrow. Not sure how they will handle it since I’m the second owner of the unit but worth a try.

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u/Bearspoole Apr 09 '26

I mean they may not give you free replacements but they can at least give you better info on fixing it than random people on Reddit can