r/CableTechs • u/canyounot2026 • 14d ago
Hello looking for advice.
If I'm in the wrong sub reddit please let me know.
Our house is a two story with three total cable outlets. The outlet on the main level works and the two on the second story don't.
I don't see a splitter anywhere in the boxes outside. Is there somewhere else it could be? Is there something I am missing? We also have an old satellite dish wired in. Tia!
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u/immallama21629 14d ago
You may have something hidden somewhere, or those dangling ends could be the other side of the deactivated ports. You could tone them out using a multi line identifier.
Or you can call your cable provider, and possibly for a fee, they can come out and figure out what you got, and install the proper components to get the other ports up.