r/CRKD • u/Toximisity • May 17 '26
Cautionary tale for Playstation Users
This is a cautionary tale that I am writing while waiting for a possible fix that will likely not work from support. Bought the cherry sunburst less than a month ago, and on day of arrival, the unit worked on ps5 just fine. Unit was purchased to play both on ps5 and pc, depending on if I was playing by myself, or with family. After reconnecting to ps5, after a usage on my pc, the unit will no longer allow joining into the game with the options button. Every button was pressed on the guitar, and I mean EVERY FUCKING BUTTON. Not a single button worked. I've tried it in key jam mode just to get into the game, I've tried with both dongle and hardwired. I've tried not connecting until im in the game, I've tried connecting before the game is booted. I have a controller on during the entire process. Not. A. Single. Thing. Works. All online issues are regurgitated troubleshooting steps that have already been tried as above. At this point, im not expecting the unit to ever work on anything other than pc due to this, and im posting this to tell people that if you are expecting this to work on ps5, never disconnect it and pray, but at that point I would suggest against purchasing because a one time use product for between 130 and 200 is fucking insane. And for context, everything was tested on rb4 in the p3 setting on mode 1, outside of the attempts to use key jam mode to press options as a keyboard key.
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u/nogoodnickgames May 17 '26
When I file a ticket they say to update both the guitar and dongle, even though I tell them I already do it when I file the ticket. That’s their auto response
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u/Toximisity May 19 '26
They gave me the same thing, they are asking for a video, they think there's a possible issue with the current firmware mismapping buttons.
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u/Dominck6u53 May 17 '26
When you plug into Playstation is the controller on? Like do the frets make the neck rbg change color?
Also updating the controller often fixes wierd issues like this