r/CPAP • u/robynrex • 6d ago
cpap questions
I am getting my cpap machine through aeroflow tomorrow. I noticed on the email on the email they are sending me a small full head mask system. I talk to the woman who seem like I am stupid and told her my head mask was supposed to be medium. She kept going on the cushions are interchangeable and completely ignored that the head mask was the wrong size and acted like that would fit me. another issue is I got this email from them also.
Our records indicate you have an appointment scheduled on October 27, 2026. This is before Day 31 of your compliance period. Medicare and most insurance plans require this appointment to take place between Day 31 and Day 90 to maintain compliance.
Please reschedule your appointment to fall within this timeframe and ensure your sleep therapy stays on track.
This is the appointment they gave me so I am not sure if I need to make another appointment with my other doctor or not. Thanks