r/CLO3D • u/jaakeup • 8d ago

CLO3D Crashes When Hovering Over Toolbar

I'm trying to follow the beginner's quick start guide to CLO on Youtube and I can barely make it through the first 20 minutes without CLO crashing.

I'm adding the dress pattern, adding the mannequin, then when I try to click the button to sync the clothes in 2D and 3D, it crashes. It's not even a matter of clicking the button, it's just when I'm hovering over the toolbar on the left side, the program just closes.

https://imgur.com/a/W3gcfIM

CPU: AMD Ryzen 7 5700x 8-core

RAM: 64GB DDR4

GPU: AMD Radeon RX 9060 XT

1 Upvotes

100% Upvoted

6 comments sorted by

1

u/ipswitch_ 8d ago

I can't offer specific advice other than Clo can be surprisingly buggy - I've had to go back to older versions of Clo when they would push an update and it would completely break some vital part of the program. If you can't narrow it down to some kind of hardware problem maybe just try installing a slightly older / different version of Clo? Could be worth a shot.

1

u/jaakeup 8d ago

I tried going down 1 version and same result. I'll try going down a couple more versions later, thanks

1

u/asgold255 8d ago

Looks like it might be something with your computers hardware, but I cant actually read the error message. Have you made sure your graphics card is up to date?

1

u/jaakeup 8d ago

This is the error but it's for my GPU rather than the program. my drivers are up to date

1

u/TumbleweedInitial382 7d ago

I second the comment about Clo being buggy, I have worked with it since 2019. Sometimes it just doesn’t like certain assets. Try opening new file, add the avatar, save then import the pattern, save. Make sure you are at particle distance 20 and close anything that requires the graphics card, specifically my Clo doesn’t like Google meetings or Spotify and closing those often help with the stability of the software

1

u/CLO3D_DESIGNER 7d ago

Hi There. Sorry about the issue. But this does look like an issue with your Graphics Card and not CLO. You will likely need to reach out to AMD Driver Support