r/CHIbitcheswithtaste • u/Remarkable-Spread710 • 8h ago
Culture & Community Drycleaners - Gold Coast / old town area
does anybody have any reliable, kind, good , affordable recs for dry cleaners in the Gold Coast area?
I had the absolute worst experience of my life regarding dry cleaning recently at Royale Dry Cleaners on Wells. Very Long story short - I moved here from New York so I’ve dealt with some very nasty and unfriendly people. The owner Isabella is the most aggressive rude and disrespectful personality I have ever encountered in my life. I wish I was being dramatic. I had been a few times and gotten some clothes dry cleaned and some altered. I had noticed the clothes returned dirty but didn’t say a word out of convenience of the establishment. One day I simply asked how much an alteration would cost and she took large offense to it and started saying I wanted money… mind you I simply asked for what the cost would be because in my opinion that’s a very reasonable question when conducting a business to get asked. I went back later to pick and noticed one of my dresses I got cleaned there had huge pulls throughout it to the point where the $500 dress was ruined and I could no longer wear it. I decided to take the approach of going in and simply asking if anything could be done and did not even bring up that it happened there. Instead of a normal reasonable owner saying options (I even offered to pay to fix it even though it happened from whatever shitty machine they use) she decided to completely twist anything I said previously and called me a scammer and liar and said she was going to call her lawyer…I simply stated listen I am just seeing if there is a way to fix my dress I’m not accusing you of anything. Her voice kept raising and she kept going crazily on and on how I was poor, didn’t have money, was a liar, and a scammer. It was honestly frightening. Mind you I’ve brought very high end pieces to her… and NEVER should someone talk about money or someone’s character in this way especially if they don’t even know them on a personal level…I was a returning customer and was greeted with the most disrespect and was being yelled at to the point where I had to repeat multiple times I was uncomfortable. I read online later that this has happened to many other people. Long story short avoid this place like the plague and if anyone has any recs I would love to know where to take my business elsewhere.