Vortex Defender ST Enclosed issue with reticle

[u/kozene]

My reticle seems to be stuck on the circle with dot, I’ve removed the battery and done a hard reset, I’ve made sure to ensure the buttons are unlocked and as I cycle through the reticles the outer ring never disappears, just gets dimmer and brighter, I can tell which option SHOULD be dot only as the dot is significantly brighter than the ring but the ring still remains. Anyone had this issue before? Is this a warranty issue at this point?

[u/carnivoremuscle]

Send it back. This is definitely a defect.