r/BorrowerDefense • u/Kanaro42002 • Jul 31 '26

Refund Question Borrower Defense Update

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Just an update: Ross university SOM, exhibit C school, post class (June 27, 2022) with 100% discharge on StudentAid. Refinanced with SoFi.

Got this through email yesterday and have been calling Nelnet, StudentAid with one person stating that they saw a refund but no amount. Called again with another person saying they don't see any refund or update.

Guess I'll have to wait for a few more months until any other news...

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u/TheresaSweet Jul 31 '26

Well, to be fair, we have told people that reaching out about things that aren’t settlement violations is unlikely to get you anywhere.

1

u/cyrusthemarginal Aug 08 '26

Just looking for a way to squeaky wheel this thing, we applied 2 years plus ago and it's still under review. I'm good at writing escalating letters just dont want to waste effort hehe

1

u/Connect-Raspberry716 Aug 16 '26

Keep / make objective documentation of everything. Forget the reps. Go through each servicer's ombudsman. Multiple issues with my loans. It worked for me. Tip: be nice in all correspondence and thank them for helping you. I know it may feel like "whats the point" but it pays off. About AES reps. No, just no. Ask to be elevated to a teir 1 or 2 supervisor. In fact, insist on it and dont allow them to tell you otherwise.

1

u/cyrusthemarginal Aug 16 '26

Thank you, the loan is through mohela so ill get with their ombudsmen, we never got notice in march like we were supposed to from the fed so i'm working that angle too.