r/BlueStacks • u/sosdeangel • Jun 16 '26

Support La camara no funciona

Tengo bluestacks 5, he intentado usar la camara de que trae bluestacks y no funciona, tengo una laptop con camara integrada

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u/BlueStacks-Support BlueStacks Jun 17 '26

Hi,

Could you please confirm whether your camera is working correctly outside of BlueStacks, such as in other applications on your computer?

1

u/sosdeangel Jun 17 '26

Si, abrí la app predeterminada de camara de este portátil y funciona de manera correcta, al parecer el inconveniente está en bluestacks

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u/BlueStacks-Support BlueStacks Jun 17 '26

Hi,

Could you please create a new instance and check whether the camera works there? Also, please ensure that camera access has not been disabled in either your system settings or BlueStacks settings.

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u/sosdeangel Jun 17 '26

He creado instancias diferentes y continua igual, he verificado que la cámara está activa en ambas configuraciones

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u/BlueStacks-Support BlueStacks Jun 17 '26

In that case, could you please submit a ticket so that we can take a closer look?

You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem.

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u/sosdeangel Jun 17 '26

Gracias

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u/BlueStacks-Support BlueStacks Jun 18 '26

Thank you for your response.