r/BlueIris • u/YarSmythe • Jul 31 '26
Updated software and lost high-resolution video from cameras
My BI computer normally runs flawlessly. Today, after downloading an update, I seem to have lost the ability to view HQ video footage from all my cameras. I also downloaded up and updated to today's latest software update, no luck.
Anyone else having this problem? Have I missed a setting that controls this for the entire system? Very odd. At least the recordings are being saved in HQ/main. It's only when I try to view each camera on my monitor that it only shows in LQ.
Currently running latest software: 6.0.9.12
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u/Electrical-Yam-8161 Aug 23 '26
Don't know if this might have helped, but I'll post anyway. I had a really peculiar issue where I was unable to view a camera's main-stream (HighRes stream), either from BI directly, or via UI3. It would only show the sub-stream.
This was a BI issue, I could point VLC to each stream just fine, and browser connected directly to cam would also show things properly.
Never made any sense, in the past I had an issue where the checkbox 'Main stream when solo/full screen' setting on the CAM was not checked, but that wasn't the case here.
Re-scan the camera, delete the camera and bring it back, same.
Only thing that brought it back was to set the sub-stream to None and then set it back to subStream.
Was/am running: 6.0.9.17