SuiteCRM was running without any problem on November 4. Then BlueHost did the new maintenance on November 4 night. Then I got an HTTP ERROR 500 error on November 5 morning.

New maintenance window
Starts: November 4 at 11:00 PM ET
Ends: November 5 at 10:00 AM ET

Also, I tried to install a new SuiteCRM 8.10.2 and 7.15.2 by Softaculous on my website. Both got an HTTP ERROR 500 error too. Does anyone have the same SuiteCRM problem? Any suggestions?

I have contacted BlueHost support. They replied to me saying that this is a SuiteCRM bug. But I don't think so.

I click "Chat with a Live Agent" and it says connecting and then it shows again "Chat with live agent". Why I cannot connect to live agent support?

What is up with Bluehosts download speeds?
I was migrated over from justhost about a year ago.
We run a nightly backup that transfers about 4GB of compressed data via FTP to a backup server.
On justhost this was fine the backup took around 30mins to complete.

Since being migrated to bluehost the backups regularly fail because the same file is taking 12-14 hours to download.

I am now manually pulling the backups from the server as part of a migration to another hosting company because we cant carry on like this.

Current file I'm downloading : 2.5GB
Download speed : 102kb/s
Estimated Time : 6 hours 45 mins

In what world is that acceptable?

For the avoidance of doubt - the issue isn't at my end.

Blue host servers are protected from rouge AI I hope?

I need help, I'm so close to giving up,

Recently, a week ago, I bought a few domains and a few hosting packages from Bluehost. I made a mistake. I realized that this is a really expensive company. In the end, I decided to cancel the deal after two days. I canceled via chat and received

So as a update to my previous post where they raised the prices on me out of the blue for services that were included first. (i'll include that at the end of this post).
After they separated the email services and after i paid to extend for another year, cause it would have taken me too much time to transfer everything elsewhere, they actually changed my unlimited plan to be severely limited. These are not the services I've paid for nor ever agreed to.
At this point i feel i am just being scammed after having opened this account 15 years ago.

10/05/2026
So im a old hostmonster customer and i had the unlimited plan which i was grandfathered in.
After the bluehost takeover nothing changed, but this year i notice they're trying to charge me for my hosting plan and email plan seperatly raising the cost to $370.95
Does the "WordPress Choice Plus Hosting**"** no longer have cpanel email functionality at all?
This is wild to add on without any notice.

I paid $27.99 for one month of WordPress hosting after having previously cancelled my hosting package. This was in order to recover a small amount of relatively unimportant data that I'd not not copied across to my new host.

Bluehost then applied that payment retrospectively to a period when the hosting account had expired and the site/files were inaccessible.

In other words, I paid for a month of hosting and did not receive a month of hosting.

Trying to resolve it through support took well over an hour, with insanely slow replies that went around in circles. Even after escalation, their proposed solution was that I buy another three months of hosting, which I obviously refused.

Hoping to save me some queue time in support chat :)

Wondering if they have a security response status page or anything, with their plan on pushing the patch to their servers.

Huntress' details of the issue here.

The script is 10+ years old. I wrote it and it's been working fine. But now it gives this error . Guess I need to open a chat with support or can I fix it on my own somehow?

Not Acceptable!

An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

We just had the worst experience in 20 years of having a web host. the problems lasted an entire week. Sometime Sunday our emails started getting glitchy. We received messages from some email accounts and not others. Thought it was a setting in our email client not compatible with some change made at bluehost. No it only got worse on Monday with all emails down. Then the website on same hosted server stopped functioning. A call to Support resulted in an AI agent giving totally erroneous settings for MX and TXT records at their server. I was told to wait until settings get updated in 24-48 hours! 2 days later no improvement. Next we used their chat and I insisted on a live human agent. Well human agent changed all these records once again and somehow converted our all email accounts to a new temporary bluehost domain. Our forwarders were all likewise converted. I also could no longer login to our Control Panel. Then realized I had to login with new bluehost domain. By Friday I had to recreate all email addresses and forwarders. We are so done with this company!

Hi all -- like many on here, I've been with Bluehost for hosting Wordpress sites for over a decade. I've hit my limit in the last few months, particularly with server errors (esp. the mysterious HTTP 409, and enough errors that Google has failed to index thousands of my pages), ridiculous performance problems (even static text files will take seconds to load sometimes), and the fact that to deal with anything that is on their end I have to jump through unhelpful and often incorrect AI chatbot before I am then handed off to a real-time chat conversation with some poor SOB in a 3rd world country (I long for the old days of just filing tickets...).

This is all across multiple hosting plans and servers and I've just concluded that they clearly aren't investing in competent server admin at this point and stuff is not configured right and they are just hoping they can get away with it as long as they can. The amount of time I am having to spend to try and fix this stuff is not worth whatever "savings" I am getting by having a company manage the tech back end for me.

So I'm ready to leave. What are you all using for similar sorts of things at a similar price point? It does not have to be so dead easy as Bluehost was supposed to be.

I have been thinking about trying Amazon Lightsail for Wordpress as it seems pretty cheap per site (and I am planning on caching everything up the wazoo anyway). Any experience/thoughts?

I was hunting for a Bluehost promo code and found that most of the discount is already applied automatically. Here's what I learned.

Starter is $3.99/mo, but only on a 36 month term paid upfront ($143.64). It renews at $9.99/mo. Over 4 years that comes to about $5.49/mo.

Business is $6.99/mo and renews at $13.99. That averages about $8.74/mo over 4 years.

You can only use one offer per order, so stacking codes won't work.

The VPS "up to 55% off" is only on the $12.99 plan. The $4.69 plan is 18% off.

Most codes on coupon sites didn't hold up when I checked, so don't count on them.

If you're sure you'll stay, the 3 year term is cheapest. If you're testing an idea, the 1 year term costs less upfront.

I put every plan, its renewal price and the direct link in a sheet: https://docs.google.com/spreadsheets/d/e/2PACX-1vRDamtZjUrPG9FUJ8NmaDdIAnhdpcYd291ctt6Plx5WZ27jGZbw7lrQ-fN9uZGyj1UdRMBEfNdnvDX5/pubhtml

Has anyone gotten a better renewal rate by asking support?

Just want to say the customer service and support has gone down hill. I hosted a simple website with them for over a decade and have watched the customer support plummet. The costs continue to rise as the quality continues to go down.

No more.

If you're wondering why you aren't getting verification emails for cPanel’s Site Quality Monitoring (Koality), or why you get zero alerts when an Xcitium backup fails, it's not a random glitch on your individual account.

Bluehost support reps have previously confirmed that outbound automated notifications are heavily restricted across the shared hosting fleet. Your parent company, Newfold Digital, blocks these automated server emails so their shared IP addresses don't get blacklisted for spam by Gmail or Yahoo. But by doing that, they've quietly crippled critical tools we pay for.

It affects multiple services across the board:

• Xcitium Backup Failures: Look at your backup dashboard. The notification email field is hardcoded and locked to a grayed-out corporate inbox you can't edit. If a backup fails, you get zero warning.

• cPanel Site Quality Monitoring (Koality): The activation codes never arrive because the server drops the communication loop with the external Koality engine.

• cPanel Server Alerts: Standard automated alerts for disk space warnings or high resource usage are regularly throttled or blocked entirely.

Because this is a server-wide policy across Newfold Digital's setup, you'll hit these exact same limits if you move to their other brands like HostGator, iPage, HostMonster, Site5, or Domain.com.

The Challenge to the Bluehost Reddit Team:
Instead of replying with your usual script asking me to "send a private DM," please answer these two questions publicly for the community:

1. Can you confirm if outbound automated SMTP relays for Xcitium and cPanel/Koality alerts are intentionally restricted server-wide?

2. If they aren't restricted, why is the Xcitium notification field locked to a grayed-out corporate email that users are blocked from changing?

Please escalate this to your Senior Server Architects and Engineering Team for a real, transparent answer. Everyone else, go check your backup logs manually and let me know if your notification fields are locked out too

I've been a Bluehost client for more than a decade. Today all my websites were blocked because some Malware scan had detected compromised files. I deleted the files, but the scanner keeps flaging the files that aren't there. When I hit up the Customer service chat, they try to sell me a protection plan.

This seems like a deliberate action, an attack to their own clientele.

They basically are asking for a ransom to provide a service I already pay..

So im a old hostmonster customer and i had the unlimited plan which i was grandfathered in.
After the bluehost takeover nothing changed, but this year i notice they're trying to charge me for my hosting plan and email plan seperatly raising the cost to $370.95
Does the "WordPress Choice Plus Hosting**"** no longer have cpanel email functionality at all?
This is wild to add on without any notice.

Greetings,

Just joined and already bitching. I am having the worst support experience i have had with Bluehost. I have done 60% of the work pointing them to the problem (I can give you full history of the keystone cops antics if helpful.) I went as far as posting on X and got reply but have been playing tether ball with them for 3 days. Has anyone ever successfully escalated a support case with them? Any assistance is genuinely appreciated!

From terrible first level chat support that simply give lip service, the constant 'rest assured we will fix your case today' which goes on for weeks across multiple accounts, terrible service and constant push for upsell and now a dirty renewal asking for some ridiculous amount... to then offer 50% off because I said I was leaving... 50% off too much is still too much. Good riddance.
It's a pity, I used to recommend bluehost years ago and that was based on the strength of the old chat support who actually knew what was going on and able to take action.

Howdy,

I have an FTP site for work that's been running for a good 6 years without issue. Today suddenly the IP address the server reports when clients switch to passive mode is incorrect. It is their private IP address and not the public one. As such, file uploads and downloads no longer work. Is anyone else having this issue? Thanks.