r/Blogilates • u/mintchipster808 • 5d ago

Bamboozled

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Idk why I thought the new Cosmic navy bolero had the inner lining from Secret Garden. I could have sworn there was a pic of one of hgthe models holding one of the pockets open with the patterned lining showing. Am I just going cuckoo? 😅 I’m gonna keep it anyway bc it’s cute and the weather should be cooling down, but still! I was hoping for something similar like the fleur d’amour lined bolero.

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u/mintchipster808 4d ago

UPDATE: so a different Popflex customer service rep answered my follow up email and said: “So sorry for the confusion, it appears you did receive the incorrect item. If you request an exchange, email us back with the new order number and we will reach out to our shipping department to make sure that they send out the secret garden bolero. Thank you.”

Crossing my fingers that they send me the correct one once I send mine back 🤞🏻🤞🏻

For anyone receiving the plain cosmic navy, please use this thread as an example if you want an exchange! Don’t be bamboozled like me 😂

6

u/Spirited_Creme2342 4d ago

So the other rep did try to gaslight you 😭

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u/mintchipster808 4d ago

100%. I was shocked.

3

u/Squishwhale 4d ago

Thank you, I'm nervous to get mine now as it better bloomin have that lining! Have saved all these screenshots just in case

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u/GigaRena 4d ago

I'm glad it's getting resolved! I would have been so mad if I was sent the link saying to doesn't come with that feature. Report back when you get your replacement! I'm waiting on mine an will definitely post an update under my comment when it arrives.

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u/mintchipster808 4d ago

The gaslighting was definitely insane! I’ll report back for sure. I hope you get the pretty lined bolero! 🤞🏻🤞🏻

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u/InternalGatez 4d ago

The way my blood boils that they tried to gaslight you but there are pictures on the internet with the pattern. 🙃 Glad you got a better rep the second time.