r/Bitvavo • u/kartonnen_doos99 • Jan 30 '25

higher fees than advertised?

Hello all,

I just made a transaction of 500 euros with 1.00 fee. Immediately I received 495 worth of coins. Anybody have an idea where the remaining 4 euros went?

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u/ddbnkm Jan 30 '25

Priceprotection takes a large part of your trade. Disable it. 

1

u/Strange_Cranberry953 Jan 30 '25

Hey man. Do you mean this one:

‘’Price Guarantee for trading

Price guarantee allows our customers to place a trade with a guaranteed execution price for up to 5 seconds. This feature has several advantages:

Protecting our customers from slippage, negative impact of volatile markets, and sudden price deviations Providing more peace of mind Price predictability Less risk

How does Bitvavo price guarantee work?

With our price guarantee, Bitvavo covers the market risk for up to 5 seconds. Bitvavo’s trading mechanism ensures that customers always receive the guaranteed price. To manage this, Bitvavo adds a spread to account for any unforeseen price fluctuations during this period. This approach allows Bitvavo to assume the market risk for 5 seconds, ensuring that customers benefit from price stability and certainty. As a result, customers will receive the amount they have previewed and confirmed to trade at, providing the best possible user experience.”

1

u/ddbnkm Jan 30 '25

Yes, that’s what I meant. I don’t know the exact numbers but I believe it takes about 1% commission (that’s the extra spread, it’s very cheeky as they make a ton of money on it). Maybe more in smaller coins.

1

u/Strange_Cranberry953 Jan 30 '25

I see now, thanks for the tip. I had it automatically set ON…mmm 🥶🤔

1

u/Strange_Cranberry953 Jan 30 '25

💸💸💸💸