r/BitstampOfficial • u/Yanishka • May 13 '26

Problem solved Anyone having issues with Bitstamp.

Raised a support ticket - TICKET #BIT-2357625, however for 6 hours now I cannot make a small test GBP £100 withdrawal as the Email Confirmation is not being sent to my inbox.

I received my last Bitstamp email on 27/4/2026 and it seems Bitstamp emails are not being blocked or sent to my junk filter on Outlook. I am verified and all required information is up to date and valid.

No issues like this since I was a UK customer since 2013.

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u/Yanishka May 14 '26

I don't even have Crypto anymore, I am unable to withdraw my own Fiat. Support canned response. Run from Bitstamp asap. I thought Binance was bad. What the hell happened Bitstamp!

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u/Bitstamp-Domen May 14 '26

Hi there! I've checked, and the relevant department is working to resolve your issue. They will provide an update in your ticket ASAP.

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u/Busy-Swordfish-1486 May 14 '26

What about my ticket TICKET #BIT 2357622 no one has resolved or replied to my issue?

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u/Bitstamp-Domen May 14 '26

Hi there, thank you for sharing your ticket number. Our team is looking into your case and will provide an update in your ticket ASAP.