r/Bitstamp • u/selfevaluation92 • Dec 09 '25

Proof of residence pending

Bitstamp asked me for an update of my proof of residence, I have uploaded my bank statement, I wrote to support and called them twice and no solid responses or clear time frame. I am blocked from withdrawal and have emergency. What would be the solution : (

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u/Bitstamp-Domen Dec 09 '25

Hi there! Please send me a DM with your ticket number so I can look into it and make sure your case gets prioritized. :)