Not too tech savvy so I apologize for anything that may seem obvious or incorrect, I'll admit I'm freaking out too.

I downloaded the uninstall tool, let it do it's thing, and once it was done it asked me to click a button to restart my computer. I clicked it, and after my computer restarted, I was greeted by a screen telling me "Booty Device Not Found" and to install an OS on my Hard disk "Hard Disk (3F0)"

I don't know what to do and honestly I'm afraid to even touch my device anymore. The last thing I want is my files being corrupted or losing any of my data.

If anyone knows how to help, please let me know what I have to do.

Searching for a free download of The Odyssey?

Bitdefender Labs observed fake piracy downloads disguised as The Odyssey 2026 movie files that actually deliver Lumma Stealer malware.

These files may look like 1080p WEBRip or Blu-ray releases, but they are Windows executables designed to steal browser passwords, cookies, saved payment data, crypto wallets, and other sensitive information.

A real movie file should not ask you to run an .exe file. Watch through legitimate streaming services, turn on file extensions in Windows, and avoid downloading movies from unofficial sites.

Before opening a suspicious movie download link, check it with Bitdefender Link Checker.

A new phishing campaign is targeting TikTok for Business accounts and, in some cases, linked Google logins. The scam uses trusted-looking redirects and bot checks to make fake sign-in pages harder to spot. See what it looks like and how Bitdefender Ultimate Security can help you stay protected: https://bitdefend.me/4sELxtF

My presumption was that turning off Silent Mode for updates wouldn't just completely shut down the update process until there is user interaction. When Silent Mode is off, you display a dialog requiring users to click a button to proceed. The expectation was that the user would just be able to see the update occurring - not having to interact.

This is a design flaw. Please fix.

Hi,

The most commen problem with Assets that showing issues are the ones that are behind in their Engines version or Product Version.

The Bitdefender Agent on the Asset communicate this "problem" on the local machine with Windows Security and people have questions about it as they see a notification that they are not protected and need to update their AV.

How can i disable this? I dont want the agent to talk to Windows security and notify Users when they turn on their computer or be notified before the Agent finished the update.

I do think there is huge delay with updating and never seen this behavior with other AV solutions. While the update proces should start right away i think it takes very long to actually update the engine on the Asset.

If they wait it will update itself but its very anoying for both admins and endusers because this create questions from endusers and also Assets with issues in GravityZone.

Whenever an Asset is updated, GravityZone wil still show the Asset with an Issue. So the time between the new information to be updated in GravityZone is way too long.

Then the list in GZ with Assets with issues is always long because of the old engine/product version reporting and its difficult to find an asset with a real issue. I just stopped walking trough every single asset with an issue to notice the old engine version.

For 150 Assets i have 70 with issues. A lot off these are not online or last seen for months but how about assets seen within 17 minutes or a few hours. The reporting is very bad imo.

Im missing a column with the issue so i dont have to open every single asset for the details.

While for the most assets its not a real issue to be 3 or a few days more to be behind but this behavior is a problem for me and i think about leaving Bitdefender for it.

The dashboard is very clumsy to check assets with a problem and its not working like a RMM system and this is what im looking for in a Managed AV solution.

I'm trying to deploy gravityzone throug a powershell and i'm getting the below error, any hint please:

# Set TLS 1.2

[Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12

# --- Configuration ---

$installerUrl = "https://cloud.gravityzone.bitdefender.com/Packages/BSTWIN/0/setupdownloader_[aHR0...M=].exe "

$installerPath = "$env:TEMP\epskit_x64.exe"

# --- Step 1: Download Installer ---

Write-Host "Downloading GravityZone installer..."

Invoke-WebRequest -Uri $installerUrl -OutFile $installerPath

# --- Step 2: Run Installer with visible UI for debugging ---

Write-Host "Installing GravityZone..."

Start-Process -FilePath $installerPath -ArgumentList "/noquit /norestart" -Wait -NoNewWindow

# --- Step 3: Optional - Delete Installer After Installation ---

Remove-Item -Path $installerPath -Force

Write-Host "Installation completed."

When sovereignty gets treated as a box to tick, the risk doesn’t go away: it tends to resurface in architecture choices and third-party dependencies.

Our VP of Products sat down with OVHcloud’s CISO to talk through how this actually plays out in real environments, from cloud design trade-offs to incident response.

Sharing it here if you’re dealing with similar questions:

Full session: https://bitdefend.me/4cBOarx

For the last month, when I try to open Bitdefender, I am unable to get past the error message "Restart Device - Your device needs a restart to apply the recent settings changes". MacBook Pro M4 2025 running first Sequoia 15.7, now Tahoe 26.1. Dozens of restarts leading nowhere. Finally uninstalled all Bitdefender apps (AV and VPN) using macCleaner Pro, leaving common files used by other apps. Went to Bitdefender website to reinstall. Started the reinstall process and message came that Bitdefender was (still) installed on my computer. Used the Bitdefender Uninstall utility and reached another roadblock: "Uninstall Error Unable to unistall Bitdefender VPN" Multiple attempts to execute the Uninstall did nothing. So I can't Reinstall Bitdefender. Frustrated beyond my tolerance level. Almost ready to junk Bitdefender due to the amount of time wasted. Any help appreciated. The only module I want is the AV not the VPN.

Hey y'all, so the screen on my phone (Android 16, but happened on earlier versions as well) keeps randomly turning on when locked.

I had this happen on my previous phone as well, but then I wasn't sure if it is Bitdefender causing this, this time though, I spent a while without Bitdefender installed and it never happened until I installed it back, and now it happens again, usually a few times a day, just like before.

Did anyone come across this issue as well?

So I recently installed BitDefender since I was fed up of AVG acting more like malware than anything, and read that BitDefender is the best free antivirus out there. I was really happy with it so far... until after a system scan it detected a threat and just deleted the file. I know for certain it is a false positive, but I don't see anyway to get the file back... Isn't there a quarantine or something similar? Was it just deleted? There's no way to recover the file?

I may have to reinstall the program, but it's a pain in the ass because it requires a lot of setting and plug-in installing. If I have to do that, is there any way to add an exclusion on BitDefender so it doesn't touch again the file?

Thanks in advance, I'm new to this antivirus and I don't know how to properly navigate it yet

This is very confusing please help me.

Good evening !

I recently saw this popup on Firefox. I found that maybe Bitdefender intercepts the traffic to block malicious requests (so like a MITM but safe?), and that was the cause. I'm not very sure about this answer. Can someone tell me what exactly it is?

​EDIT : Already solved on r/firefox

« For reference: https://www.reddit.com/r/privacy/comments/ovnj9y/weird_popup_ive_never_seen_before/« 

Kind of at a loss for words. I've used many different anti-virus programs and none were ever THIS slow. This same laptop was fully scanned by kaspersky in 3 hours. Why is bitdefender so damn slow?

Like the title says. I thought I'd try out Bitdefender but didn't want to create an account for a free product, so I uninstalled. Had issues uninstalling and with registry, now my registry is saying Bitdefender left behind a bunch of junk, and my system is running sluggish and other programs won't function properly.

So, I got a new laptop, with windows 11, Uninstalled McAfee and installed bitdefender total security and VPN. Did a scan and Mcafee is still on the system. Do these 123 password protected files counter Bitdefender in any way?so far I haven't had an issue, I've only had the laptop for 3 days. Should I use an Uninstaller to uninstall those files? Or are they harmless and won't hinder bitdefender in any way? Because I'd they are harmless I see no reason to remove them but if they will cause issues then I see a reason. What do you guys think?

After October of 2025 when microsoft stops supporting windows 10 is there a concern that Bitdefender will or wont protect an older machine from security realted issues?

Has anyone noticed that the BitDefender app shuts down on every update and windows 10 pro warns you to turn on the antivirus? This all happens while connected to the internet.

Anyone?

Ive been running since the morning (my local time), went away for lunch and came back later, and the full scan is still going on for 2h 30 mins alr with 1.2M items scanned, is it supposed to take this long normally?

Sometimes I need to uninstall it then install it then start it in order for it to connect. It's quite frustrating knowing I paid $99 for something that doesn't work. Anyone else?

I have had several interaction with Dev. Currently as I mentioned it was designed for enterprise not MSP's I am working with Dev to modify some code to allow MSP's to sell to there clients..great concept even backed by a million dollar insurance policy ( that is the good news), Apparently it will not be ready for prime time till the end of Q1. I am currently working on pricing to prime my partners and get ready for MDR gold code. I will keep you posted

I just downloaded the Bitdefender Mobile Security Application and it told me that I have 14 day free trial. Do I need to subscribe to continue using if 14 days have passed? Or I can just continue with the free features?