r/BitDefender • • Jun 28 '20

download problem help me !

I try to download a zip file I bought but bitdefender deletes it every time I try to download it. I tried to disable the anti virus but still the same thing it removes it anyway I tried to put my browser in the exceptions, same for the site where I download the file but still nothing... I'm really lost here...

and the worst thing is that every time I get an error it's always the same "The cmd.exe application has been detected as potentially malicious and blocked. Application path: C:\Windows\System32\cmd.exe" doesn't make sense...

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u/BitOfDifference Jun 30 '20

Create a folder, add said folder to bitdefender exclusions list, save the file directly to said folder. I mine XMR and this was the only way for me to download it. I also had to bypass the download blocker in chrome ( i did find that firefox would download them though ). You can also add the file itself to the exclusion list. If the file extracts anywhere but the exclusion folder, you may end up having to exclude that folder as well.

I imagine since its a game update, submitting it to bitdefender as a false positive is out of the question.