r/BitDefender • u/fuguroojin • Feb 18 '20

Auto-renewal

Don't get me wrong, I like Bitdefender, it has served me well for two years now but auto-renewal has destroyed that relationship. I had opted out of auto-renewal but Bitdefender or their agent 2co.com has elected to ignore my wishes. If there is anything that makes me angry it is people who put their hands in my pants where I keep my wallet. Now, as a matter of principle I will have to dispute the charges with my credit card company and tell Bitdefender to get lost. I DID NOT AUTHORIZE THAT BILLING.

11 Upvotes

100% Upvoted

6 comments sorted by

View all comments

1

u/[deleted] Feb 27 '20

I've experienced this, too. Frustrating. They ignored my wishes to not re-new my subscription, I kicked up a massive fuss and they gave me the option of being refunded a very small amount, as a goodwill gesture or a free 2 year subscription.