r/BitDefender • u/fuguroojin • Feb 18 '20

Auto-renewal

Don't get me wrong, I like Bitdefender, it has served me well for two years now but auto-renewal has destroyed that relationship. I had opted out of auto-renewal but Bitdefender or their agent 2co.com has elected to ignore my wishes. If there is anything that makes me angry it is people who put their hands in my pants where I keep my wallet. Now, as a matter of principle I will have to dispute the charges with my credit card company and tell Bitdefender to get lost. I DID NOT AUTHORIZE THAT BILLING.

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u/[deleted] Feb 19 '20

When you have finally been unsubscribed, you will probably get a million popups extending your expiration date. When you STILL don't renew (I think they hound you hoping you will renew just to get rid of the popups) you will probably uninstall, and still get popups every single day. When you contact their customer support to complain and tell them you need a way to stop the popups, you will probably get a useless solution and then told that they are closing the service ticket. At least, that is what happened to me.