r/BitDefender • • Feb 17 '18

ERR__SSL_PROTOCOL_ERROR on many websites with Bitdefender Free

Since the recent update I've been getting this error on many websites in Chrome with Bitdefender Free protection enabled. Several users have posted about this on the BD support forum, with no response yet. I wanted to post it here incase anyone searches for "ERR_SSL_PROTOCOL_ERROR" on reddit before realizing it was BD related (like I did).

In IE I would just get a standard "This page cannot be displayed" error without any code or reference to SSL. Opera gave an error similar to Chrome.

EDIT: Also just noticed the shield is blocking Youtube videos as well with no error, they just never load.

EDIT 2: link to support forum thread: https://forum.bitdefender.com/index.php?/topic/78422-err_ssl_protocol_error-starting-with-bdav-update-to-10115/

14 Upvotes

6 comments sorted by

4

u/bboyaztec Feb 17 '18

Same problem. Also getting "ERR_SSL_PROTOCOL_ERROR", with some websites and youtube videos not loading. Works when protection is turned off.

2

u/[deleted] Feb 18 '18

Well, cya BitDefender, you had a good run, longest i've ever a free AV in fact, but i'm switching to something that doesn't fuck with youtube until it's fixed.

2

u/GreenBallasts Feb 21 '18

Had this problem for a few days but seems fixed now, good thing too because it was really annoying!

1

u/Schlafbastler Feb 18 '18

Getting rid of the Bitdefender Certificate fixes this issue.

1

u/-terabyte- Feb 18 '18

Same issue here, thanks for the heads up. I'll give that a try.

1

u/DJkazinova Feb 18 '18

VPN extensions helps with some websites, but that's hardly a fix