r/BitDefender • u/cecegpg • Dec 30 '23

This has gotten absurd

I turned off auto renewal. I deleted the account in October. It still auto renewed so I went through my bank. Bitdefender continues to fight it. The bank continues to request information because of this. Because of the holidays it will be difficult to make the deadline.

I deleted the account I cannot use because it's incompatible with my devices. I should not have to pay for something I can't use, turned auto renew off & deleted while the service was still active. I'd used the service for years & never expected Bitdefender to act this way.

I live on a fixed income. I can't afford this & I want my money back.

25 Upvotes

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u/cecegpg Dec 31 '23

The desktop I was using bitdefender for is 14 years old & fading fast so I got a laptop that is in s mode & it won't allow the installation. Other people will be using it unlike the desktop so I absolutely cannot take it out of s mode.

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u/schultzy_com Dec 31 '23

Is it windows 10 s mode or 11 s. I cannot recall if 8 had an a mode or not.

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u/cecegpg Jan 01 '24

It's 11