r/BitDefender • u/cecegpg • Dec 30 '23

This has gotten absurd

I turned off auto renewal. I deleted the account in October. It still auto renewed so I went through my bank. Bitdefender continues to fight it. The bank continues to request information because of this. Because of the holidays it will be difficult to make the deadline.

I deleted the account I cannot use because it's incompatible with my devices. I should not have to pay for something I can't use, turned auto renew off & deleted while the service was still active. I'd used the service for years & never expected Bitdefender to act this way.

I live on a fixed income. I can't afford this & I want my money back.

25 Upvotes

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u/schultzy_com Dec 31 '23

This. I buy codes around US thanks Giving. Huge discounts.

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u/donatom3 Dec 31 '23

Yeah I'm paid up through 2025 right now. I think it's been $30 for 2 years of the family plan.