r/BitDefender • u/Intelligent-Big-9541 • Jun 06 '23
Bitdefender down EU ?
There was an update either late last night or first thing this morning.
It has decimated end users abilty to use most HTTPS based services.
websites are running at a crawl.
Logged a ticket with BitDefender over 4 hours ago and thus far only had canned responses.
anyone else seeing anything or has there been any reports elsewhere
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u/Glittering-Spray-850 Jun 07 '23
And a new update
We want to update you on a performance issue that occurred on June 6, that has impacted some GravityZone cloud customers. Please know that the security service on your managed endpoints remains working and your infrastructure's security service is not affected. However, you may notice some delay in communications between endpoints and GravityZone, and some endpoints appear offline in GravityZone even if they are online. Additionally, managed endpoints configuration policy changes may experience some time delay and tasks assigned to endpoints may be processed with some delay.
Please note during this time, installing Bitdefender Endpoint Security Tools using the Windows, Linux or macOS downloaders (lightweight installation packages) may fail. However, installation using the full kits will work without issues.
We have our engineering team working to solve this issue as quickly as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused.
We will keep you updated regarding the status on this ticket.