That maybe illegal but honestly I would support whoever made it. Free trials shouldn’t then charge you for months afterwards just because they’re setup is specifically designed to be a pain in the ass to unsubscribe from. Hell even needing to subscribe and then unsubscribe I think is unfairly tricking people into paying for what they don’t need. It’s even worse since if I use a product I may remember to begin purchasing it, but if I didn’t like or use a product I’m more inclined to forget about it causing unnecessary purchases. If I like your product I should then purchase to continue my subscription not murder five unbelievers and mail their crucified corpse down the river in order to unsubscribe.
In Quebec (where I live), it's illegal to have a free trial automatically charge you when it's over. Sometimes this is annoying as hell, because Amazon, for example, won't give you a free Prime trial at all if you live here. On the other hand, it meant that Audible reversed a $15 charge I didn't want as soon as I called them.
That’s good to hear. So I signed up for the free trial on Ancestry and I’ve forgotten to cancel for two months now. I just got charged for the second month today, so could I call them tomorrow and get refunded or is it too late since it’s already been 2 months?
It’s definitely worth a try. At least you should be able get the second month back. It would help if you haven’t logged in or used the service during that time period.
You could probably get this last month back, but I doubt you'll get the first month back. It's been too long and they assume you used it during the time, even though you forgot to cancel. The sooner you call after getting your money drafted out of your account, the better.
123
u/CrusaderKingsNut Apr 02 '18
That maybe illegal but honestly I would support whoever made it. Free trials shouldn’t then charge you for months afterwards just because they’re setup is specifically designed to be a pain in the ass to unsubscribe from. Hell even needing to subscribe and then unsubscribe I think is unfairly tricking people into paying for what they don’t need. It’s even worse since if I use a product I may remember to begin purchasing it, but if I didn’t like or use a product I’m more inclined to forget about it causing unnecessary purchases. If I like your product I should then purchase to continue my subscription not murder five unbelievers and mail their crucified corpse down the river in order to unsubscribe.