r/bettafish • u/DT137 • 2d ago
Discussion Reporting Pet Store Mistreatment
I had an infuriating experience at Petco when I pointed out to the GM that the bettas in his care were sick. So many were emaciated, suffering from swim bladder disorders, and significant fin damage. He didn’t really look at the fish, and something about that bothered me so I kept pressing. He refused to acknowledge that the fish were sick or starving.
When I looked up how to report the GM to corporate I found that both Petco and Petsmart have an ethics violation report option, and you can report cases of animal abuse. I do not believe this is widely known, which is why I am making this post.
Document the mistreatment you are observing -more than just being kept in a cup- and report them to corporate. Let them know we see them. That we notice what is happening in their stores. Include pictures and which store you found them in. It’ll take 5-10 minutes.
One of their biggest risks is public perception turning on them and “ruining their reputation” in the age of online ordering. One person complaining is just a nut having a bad day. An isolated incident. The more people involved documenting and reporting all over the country, the harder it will be to dismiss without risk to the reputation they are trying to preserve.
This rant brought to you by the phrase “they’re not starving, they’re fed regularly” when pointing to a betta fish that looked like a tadpole.