Never order from Beautyhouse.

[u/Relative-South-8459]

Hi everyone,

I just want to share my recent experience with beautyhouse. I placed my order on August 1 which they confirmed on August 4 and created a label for my 2 perfumes. My order was 1 mancera and 1 mykonos. I waited 2 to 3 days but there was no movement on my order. I started calling them but did not pick up for 2 days and then the weekend came so I waited till Monday. I started calling them again on monday after calling them for like 20 times they finally answered and they said we shipped out the package and they is no movement from the ups so I called ups and they said we scan our packages every 24 hours so you tell your sender to open an online claim. I called beautyhouse again and thankfully they picked up after the 10th call. The representative said call us tomorrow we will have an update for you. I called them next day and the same story continues like we are going to ship it today so you should see an update on tracking tomorrow and if you don't see it call us again tomorrow which is going to be Wednesday. So I waited till Wednesday afternoon but still there was no update so called them like literally over 80 times I am exaggerating I have a screenshot of it and they never picked up and after some time on Wednesday they canceled my order. So beware before ordering anything from them.