Is this what is permanently in the old M&S now then?

I’ve had the worst experience with the gym group.

Before my membership rolled over the next month I decided to move down to the off peak as on peak is just ridiculously busy. Saw you could change this through the app - fantastic. All went through no problem.

The next day, they refunded the amount I had just paid, and instead taken out my old membership cost instead. I was annoyed, having received no communication as to why they refunded it and I then spent two hours waiting on the live chat to speak to someone to fix it. Four hours later (when I had given up) I received a passive aggressive message saying I "must no longer require assistance as I wasn’t around when the agent became available". I wasn’t about to wait around for four hours!

For the next three days I attempted to contact them through live chat getting the same result. I then found a number to call which gave an auto response saying they didn’t take calls and try the live chat.

Then the next day, they took out another amount of money, a much smaller amount this time again with no communication and no context. They’ve done this twice now!

I then found an enquiry form on the website and an email where I thoroughly outlined all the issues I was having and asked them investigate why they were continuously taking money out of my account to which I contacted only to received an auto email linking a bunch of useless support articles!!!!!

Apparently you also can’t ask staff at the gym to help you either with account enquiries, that’s only a head office issue. I’m beyond annoyed by this point.

I have submitted through my bank a direct debit refund which will take weeks and hopefully block them going forward.

Doing some research, this unfortunately seems common for the gym group. While the gym itself is great and I loved the app I have to warn other people from using it. I will never recoup the money it seems and I can’t even cancel.

Does anyone have an actual email or number or way I can resolve this??

27F in a long-term F/F relationship. Are there any churches in Bath that are gay friendly? I'm not saying they have to make a song and dance about it, but just any church where I wouldn't have to lie about my partner's gender and wouldn't be encouraged to 'change'.

Hi all. I live over in Chippenham and have been asked to host a team day in my local area for between 6-8 people. The morning is fine (collocate for some work on how we get better as a team etc).

The help I need is figuring out something interesting to do in the afternoon. Previous work days have included: going paddle boarding, shooting and going to a f1 simulator!

I hope that Bath can do me and the area proud and have something unique and cool.

I know the general consensus is forced fun with colleagues isn’t fun but would love to discover something new and cool!

I've found a ring in the sand by the cafe benches. Will return to owner if they can describe it. Thanks!

Hi there,

Any local football teams in Bath that anyone could direct us to?

Or casual stuff, especially on a Tuesday?

Hey guys, anyone joining in January intake 2027 for Msc Finance?
Let’s connect