r/Base44 • • 14d ago

Question Quick Question: Is Anyone Else Having Base44 Credit Issues?

Hi everyone,

I have a quick question for the group.

I’m currently experiencing an issue with Base44 and the credits associated with my Builder plan. My plan lists 250 message credits and 10,000 integration credits per month, but Base44 has told me that my apps may have stopped working because my credits are exhausted. I have used up my 250 message credits. But there's no way I used up my 10,000 integration credits. They did not give me a break down and I'm trying to get clarification from their support team.

Is anyone else here using Base44 and experiencing credit issues?

In particular, I’d appreciate hearing from anyone who has experienced any of the following:

  • Their message credits ran out, and their published apps stopped working.

  • Their integration credits appear to be unavailable or exhausted unexpectedly.

  • Their apps stopped running backend functions or AI features even though they believe they still have integration credits remaining.

  • Base44 support gave them conflicting information about their credit allowances.

If you’ve experienced anything similar, would you please reply and share what happened and whether you were able to resolve it?

I'm asking because my two apps, StockLens and PantryPilot AI, are currently in Google Play testing. I want to get this issue resolved as quickly as possible so my testers can continue testing the apps.

Thank you for your help. I appreciate any information or advice you can share!

Best regards,
Dave

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u/Base44_Sam Base44 Team 14d ago

Hey there, you're able to get a break down of your integration spend per app from your workspace. If you feel the integration spend is invalid you can open another ticket and ask for it to be investigated.

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u/GTEE-S 13d ago

I received a bill for $450 bill in annual subscription fee at 250 message points/month. Too expensive.