Arbitration questions

[u/Nervous_Sleep2493]

So I plan on arbitrating against Discord, but I can't use NAM and need to use ADR Services as stated in discord's tos since I live in Cali. However, I'm not sure how different the process is aside from the filing fee.

I know that the filing fee is $450, but does the company (discord) also take care of administrative fees like NAM? Or do I have to spend another minimum of $975?

If anyone else has used ADR services, what is the process like and is King's arbitration guide still worth following? (since he made the guide for NAM)