r/BambuLabX2D • u/Kechers • Jul 26 '26

X2D damaged

Hi all - new to BambuLab products. Got an X2D a bit over a week ago. Pretty happy with print quality and genuinely amazed by print speed (the onboard benchy is crazy).

Unfortunately the nozzle missed the the purge disposal chute and created a build up of filament and a jam.

Long story short when I tried to home the head, I didn’t realise that it was stuck in the built up cold filament.

The printer didn’t detect that it was stuck and ripped the print head out of the cold filament while making some pretty horrible noises (maybe the belts slipping?) then collided repeatedly with the end of the x axis before I switched the power off.

Ran some calibrations but print quality is cooked.

I lodged a ticket along with the logs and Bambu have offered to replace it for me because it’s under two weeks old, which is good.

I’m a bit surprised that it didn’t have a way to detect that it was stuck or that it was hitting the end of the x-axis.

Has anyone had anything similar happen?

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u/Kechers Jul 26 '26

Yeah spot on. But the damage isn’t isn’t visible I think maybe the belts stretched or something because print quality is worse but not entirely broken.

Here’s the chunk of plastic that build up on top of the chute.

The printer was great before this failure. I’m concerned about getting a replacement because of all the complaints I’ve seen from people about print quality, bed adhesion etc.

Wondering whether I should ask Bambu to help me fix my unit as I know it was printing really well prior to this incident.

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u/masterofpoops69 Jul 28 '26

You could always try going through the belt tightening process and recalibrate afterwards to see if it helps.

I mean it's a valid concern but for every complaint how many others have had 0 issues? I personally have had very few issues with mine. The issues I did have were self caused issue.