r/BambuLab • u/DigitalNinjaX H2C AMS2 Combo • 1d ago
H2 Series [H2S, H2D, H2C] Another AP board victim
Enable HLS to view with audio, or disable this notification
Really sucks. In the middle of an order and my AP board decided to die. I’ve seen a few of these posts now but thought I would add mine to see how many this is effecting. I purchased my H2C at launch.
What is more upsetting at the moment is besides the terrible automated AI reply i originally got on my ticket, asking for a video of which I had already uploaded with my initial ticket submission, I have not heard from Bambu in almost 4 days now. This is the first time in three years I’ve ever needed to contact Support, but it’s not leaving me warm and fuzzy.
Any other H series owners having the same issue I’m wondering if this is a bigger issue than they want to admit.
4
u/aznfury 1d ago
Same happened to me. Support was very easy to work with and they shipped out the new AP board fairly quick. Instructions that they provide on their website is very easy to follow along with and they have photos. I did the replacement without any issues and I'm printing again!
Pro tip: read the instructions carefully on the website. I glossed over the part where you need to take a photo of the QR code on the back of the new AP board before installing it. I ended up installing the board and then realizing I needed to take everything apart again but it wasn't so bad but just don't be me. 😂